Frequent questions

About the product

Many of our products are one size fits all, in the case of rings you can get advice from our Size guide.

In order to offer durable and quality products, the most of our jewels They are stainless steel with chrome alloy. Stainless steel is still the most durable option, and this can be seen, for example, in the fact that stainless steel has a wide variety of heavy-duty and industrial uses that sterling silver does not.

If the product is still within the offer of the page It is expected that it will be available again shortly, if it has been discontinued you can contact Contact with our team and we will try to achieve it as soon as possible.

Payment methods

Our only forms of payment are credit or debit card and transfer, since they are the safest forms.

Check in your inbox that you have received an email confirming your order. In case you don't have it, make sure it's not in the spam folder. If not, get in Contact with our team.

When you have chosen your Jewels and go to buy them, you will see a box in the cart where you can enter them so that the discount is automatically applied.

Shipment

Deliveries will be made within the following territory: Spain (Peninsula and Balearic Islands).

En condiciones normales, y dentro de la península, el envío tarda como máximo unos 24h en llegar desde que lo enviamos.

Por ejemplo, si realizas tu pedido el día 10 de Enero, lo enviamos el día siguiente (día 11 de Enero), y lo normal es que lo recibas el siguiente (día 12 de Enero).

En Canarias y resto de Europa tarda entre 2 y 5 días hábiles.

Por ejemplo, si realizas tu pedido el día 10 de Enero, lo enviamos el día siguiente (día 11 de Enero), y lo normal es que lo recibas el siguiente (día 12 de Enero)

Contact

Any questions?